I benchmarked Glass against the five major MSP platforms — ConnectWise, Kaseya/Datto, NinjaOne, SuperOps, and HaloPSA — across 20 feature domains and three years of total cost. The result: matching or exceeding them on 17 of 20 domains, at a fraction of the price.
Same workload — and every commercial platform still needs a separate endpoint antivirus (~$600/mo for 300 seats) that Glass bundles. Add it in, and the flat $1,000/mo Glass Beta License is the cheapest option on the board.
Commercial totals include a basic endpoint AV add-on (~$2/endpoint/mo). At $36,000 all-in over three years, Glass saves $13,000–$278,000 — while bundling SIEM, XDR, AV, and local AI the others charge for separately.
Measured against the combined feature set of the commercial platforms. Eight of ten domains hit 100%.
| Platform | Platform / mo | + Basic AV / mo* | 3-Year (incl. AV) | Glass advantage |
|---|---|---|---|---|
| Glass (Beta License) | $1,000 flat | Included | $36,000 | All-in: PSA · RMM · SIEM · XDR · AV · AI |
| SuperOps | $645–895 | +$600 | ~$49,000 | Glass saves $13,300 · 27% |
| NinjaOne | $750–1,350+ | +$600 | ~$59,000 | Glass saves $23,400 · 39% |
| ConnectWise | $1,700–2,700+ | +$600 | ~$106,000 | Glass saves $70,100 · 66% |
| Kaseya/Datto | $1,650–2,225+ | +$600 | ~$314,000 | Glass saves $277,600 · 89% |
Based on a 5-technician, 300-endpoint MSP. * Basic endpoint AV ≈ $2/endpoint/mo (~$600/mo, $21,600 over 3 years) — commercial PSA/RMM platforms don't include it; Glass does, via Wazuh SIEM/EDR, ClamAV on-access scanning, and multi-AV forwarding. Glass Beta License is a flat $1,000/mo, all-inclusive; Kaseya Year 1 also reflects mandatory professional services. Glass pricing is preliminary and subject to change at any time.
Capabilities with no commercial equivalent — or that cost five figures a year elsewhere.
Screens every AI input through a guardian model before the privileged model acts. No commercial equivalent exists.
All AI runs on a local GPU — zero client data leaves the network. Replaces $200–500/mo in cloud AI.
Type "tickets closed last week" → it writes the SQL, runs it, and renders the chart. No direct equivalent.
Full Wazuh SIEM/EDR/FIM plus a Go XDR engine included — versus Splunk ($200K+/yr) or CrowdStrike as separate spend.
Interactive Three.js floorplan mapping physical assets to live health. No MSP platform offers this.
Local Whisper turns voicemails into searchable text. Replaces $50–100/mo cloud transcription.
Bubblewrap-isolated script execution so remediation can't touch the host. No commercial equivalent.
One installer lays down RMM + SIEM + Backup agents together. No commercial platform does this.
Full source across PHP, Go, and Python — self-hosted, no contracts. Every commercial platform locks you in.
Independent of the licensing savings, the platform itself represents a substantial engineering effort — the kind of scope a commercial vendor staffs a team and years against.
| Metric | Glass | SuperOps | ConnectWise |
|---|---|---|---|
| 3-Year cost (incl. AV) | $36K | $49K | $106K |
| Feature coverage | 94% | 85% | 95% |
| Endpoint AV | ✅ Included | ❌ Separate | ⚠️ Add-on |
| Local AI | ✅ Best-in-class | ⚠️ Cloud | ⚠️ Cloud |
| SIEM / XDR | ✅ Included | ❌ None | ⚠️ Add-on |
| Data sovereignty | ✅ 100% | ❌ Cloud | ❌ Cloud |
| Vendor lock-in | ✅ Zero | 🟡 Medium | 🔴 Very high |
Glass is available now under an early-access Beta License — the entire platform, self-hosted on your own hardware, for a fraction of what the commercial stacks charge.
$12,000/year all-in — versus roughly $35K–$105K/year for ConnectWise or Kaseya once you add endpoint AV, with SIEM, XDR, AV, and local AI included that they charge extra for or don't offer at all.
What you'll need to run it: Glass is self-hosted on your own hardware — from a ~$2–3K build, or GPU-free with a frontier-model subscription.
Hardware requirements →Glass is in active Beta — all pricing shown is preliminary and subject to change at any time. The figures on this page are for illustration only; please contact us for a current quote.