I benchmarked Glass against the five major MSP platforms — ConnectWise, Kaseya/Datto, NinjaOne, SuperOps, and HaloPSA — across 20 feature domains and three years of total cost. The result: matching or exceeding them on 17 of 20 domains, at a fraction of the price.
Same workload — and every commercial platform still needs a separate endpoint antivirus (~$600/mo for 300 seats) that Glass bundles. Add it in, and the flat $1,000/mo Glass Beta License is the cheapest option on the board.
Commercial totals include a basic endpoint AV add-on (~$2/endpoint/mo). At $36,000 all-in over three years, Glass saves $13,000–$278,000 — while bundling SIEM, XDR, AV, and local AI the others charge for separately.
Measured against the combined feature set of the commercial platforms. Eight of ten domains hit 100%.
| Platform | Platform / mo | + Basic AV / mo* | 3-Year (incl. AV) | Glass advantage |
|---|---|---|---|---|
| Glass (Beta License) | $1,000 flat | Included | $36,000 | All-in: PSA · RMM · SIEM · XDR · AV · AI |
| SuperOps | $645–895 | +$600 | ~$49,000 | Glass saves $13,300 · 27% |
| NinjaOne | $750–1,350+ | +$600 | ~$59,000 | Glass saves $23,400 · 39% |
| ConnectWise | $1,700–2,700+ | +$600 | ~$106,000 | Glass saves $70,100 · 66% |
| Kaseya/Datto | $1,650–2,225+ | +$600 | ~$314,000 | Glass saves $277,600 · 89% |
Based on a 5-technician, 300-endpoint MSP. * Basic endpoint AV ≈ $2/endpoint/mo (~$600/mo, $21,600 over 3 years) — commercial PSA/RMM platforms don't include it; Glass does, via Wazuh SIEM/EDR, ClamAV on-access scanning, and multi-AV forwarding. Glass Beta License is a flat $1,000/mo, all-inclusive; Kaseya Year 1 also reflects mandatory professional services.
Capabilities with no commercial equivalent — or that cost five figures a year elsewhere.
Screens every AI input through a guardian model before the privileged model acts. No commercial equivalent exists.
All AI runs on a local GPU — zero client data leaves the network. Replaces $200–500/mo in cloud AI.
Type "tickets closed last week" → it writes the SQL, runs it, and renders the chart. No direct equivalent.
Full Wazuh SIEM/EDR/FIM plus a Go XDR engine included — versus Splunk ($200K+/yr) or CrowdStrike as separate spend.
Interactive Three.js floorplan mapping physical assets to live health. No MSP platform offers this.
Local Whisper turns voicemails into searchable text. Replaces $50–100/mo cloud transcription.
Bubblewrap-isolated script execution so remediation can't touch the host. No commercial equivalent.
One installer lays down RMM + SIEM + Backup agents together. No commercial platform does this.
Full source across PHP, Go, and Python — self-hosted, no contracts. Every commercial platform locks you in.
Independent of the licensing savings, the platform itself represents a substantial engineering effort — the kind of scope a commercial vendor staffs a team and years against.
| Metric | Glass | SuperOps | ConnectWise |
|---|---|---|---|
| 3-Year cost (incl. AV) | $36K | $49K | $106K |
| Feature coverage | 94% | 85% | 95% |
| Endpoint AV | ✅ Included | ❌ Separate | ⚠️ Add-on |
| Local AI | ✅ Best-in-class | ⚠️ Cloud | ⚠️ Cloud |
| SIEM / XDR | ✅ Included | ❌ None | ⚠️ Add-on |
| Data sovereignty | ✅ 100% | ❌ Cloud | ❌ Cloud |
| Vendor lock-in | ✅ Zero | 🟡 Medium | 🔴 Very high |
Glass is available now under an early-access Beta License — the entire platform, self-hosted on your own hardware, for a fraction of what the commercial stacks charge.
$12,000/year all-in — versus roughly $35K–$105K/year for ConnectWise or Kaseya once you add endpoint AV, with SIEM, XDR, AV, and local AI included that they charge extra for or don't offer at all.
Self-hosted on your own hardware — see hardware requirements (runs from a ~$2–3K build).